Terms and Conditions
To avail the products and services offered at arpitarout.com (hereinafter referred to as “website”), the users of the website (hereinafter referred to as “you” or “your”) must agree to the following terms and conditions (hereinafter referred to as “terms”).
If you visit, shop, or browse the website, you accept these terms and conditions. If you disagree with any part of the Terms and Conditions or the Privacy Policy (please refer to Privacy Policy), please do not use our website. Please review our Privacy Policy, which also governs your visit to Arpita Rout, to fully understand our practices.
1. INTRODUCTION
In using the services of the website, you are deemed to have accepted the terms and conditions listed below:
All products, services, and information displayed on the website constitute an “invitation to offer.” Your order for purchase constitutes your “offer,” which shall be subject to the terms and conditions listed below.
Arpita Rout reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and process it. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Arpita Rout prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.
2. USE OF THE WEBSITE
You may use the website only for your own non-commercial personal use and in compliance with these terms. You are responsible for your own communications, including the transmission, uploading, or posting of information to the website, and are responsible for the consequences of such communications. Any other use of the website requires prior written consent. You may not otherwise copy, modify, or distribute the contents of this website without prior written consent. You may not modify, publish, transmit, participate in the transfer of, sell, create derivative works from, or in any way exploit any of the content found on the website, in whole or in part.
Arpita Rout requires you to agree not to use the website and specifically prohibits any use of the website for any of the following purposes:
- Posting, communicating, or transmitting any material that infringes on any intellectual property, publicity, or privacy rights of another person or entity;
- Posting any information that is untrue, inaccurate, or not your own;
- Engaging in conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation;
- Attempting to interfere in any way with the website’s network security or attempting to use the website to gain unauthorized access to any other computer system;
- Using the website to drop-ship merchandise to third parties.
3. ELIGIBILITY OF MEMBERSHIP
Use of this website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including undischarged insolvents, etc., are not eligible to use the site.
4. ORDER PROCESSING
Orders received are usually processed within 3-5 business days. For the purpose of these terms, the term “business days” shall mean a day not being a Saturday or Sunday, or a day on which banks in India are open for normal banking business. Arpita Rout is not responsible for any delay in deliveries by the partnering courier company. If we anticipate a significant delay in the shipment of your order, we will contact you via email or telephone.
5. ACCOUNT AND REGISTRATION OBLIGATIONS
“Your information” is defined as any information you provide to us in the registration, buying, or listing process, in the feedback area, or through any email feature. We will protect your information in accordance with our privacy policy. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Arpita Rout shall not be liable to any person for any loss or damage that may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you can email us at [your email] or call us at [your phone number] (Mon-Sat, 10:00 a.m.–6:00 p.m. IST).
If Arpita Rout has reason to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password, or we may suspend your account without any liability to Arpita Rout.
You also agree to:
- Provide true, accurate, current, and complete information about yourself in the Arpita Rout registration form (such information being the “Registration Data”).
- Maintain and promptly update the registration data to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current, or if Arpita Rout has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or not in accordance with the User Agreement, Arpita Rout has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
6. PRICING INFORMATION
While the website strives to provide accurate product and pricing information, pricing or typographical errors may occur. Arpita Rout cannot confirm the price of a product until after you place your order.
In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Arpita Rout shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, Arpita Rout may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted, and Arpita Rout will have the right to modify the price of the product, contact you for further instructions using the email address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Arpita Rout accepts your order, the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Arpita Rout dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
We strive to provide you with the best prices. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing may sometimes differ from online prices. Prices and availability are subject to change without notice.
7. CANCELLATION BY ARPITA ROUT
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card account.
8. CREDIT CARD DETAILS
You agree, understand, and confirm that the credit card details provided by you for availing of services on Arpita Rout will be correct and accurate, and you shall not use a credit card that is not lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details when making payment on Arpita Rout. Your credit card information never reaches Arpita Rout; we just get pass, hold, or fail messages from our payment gateways. The said information will not be utilized and shared by our payment gateways or Arpita Rout with any of the third parties unless required for fraud verifications or by law, regulation, or court order. Arpita Rout will not be liable for any credit card fraud. The liability for using a card fraudulently will be on you, and the onus to ‘prove otherwise’ shall be exclusively on you.
9. FRAUDULENT OR DECLINED TRANSACTIONS
Arpita Rout reserves the right to recover the cost of goods, collection charges, and legal fees from persons using the site fraudulently. Arpita Rout reserves the right to initiate legal proceedings against such persons for fraudulent use of the site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
10. INDEMNIFICATION
You agree to indemnify, hold harmless, and defend Arpita Rout, its parent, subsidiaries, divisions, and affiliates, and their respective partners, employees, agents, and affiliates from any and all claims.